Agreement to Terms
Welcome to CalmZone. These Terms of Service govern your access to and use of our website, services, and wellness programs. By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access our services.
These terms constitute a legally binding agreement between you and CalmZone. We encourage you to read these terms carefully and contact us if you have any questions before using our services.
Your continued use of our services following any changes to these terms will constitute acceptance of those changes. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.
Description of Services
CalmZone provides evidence-based wellness programs, fitness guidance, and educational content specifically designed for adults aged 55 and beyond. Our services include personalized wellness assessments, exercise recommendations, nutrition guidance, and progress tracking tools.
We offer various membership levels with different features and benefits, including access to expert consultations, advanced tracking capabilities, and personalized program recommendations. Our services are designed to support healthy aging and active longevity.
All content and recommendations provided through our services are for informational and educational purposes only and should not be considered as medical advice. We strongly recommend consulting with qualified healthcare professionals before beginning any new exercise or wellness program.
User Responsibilities and Conduct
As a user of CalmZone services, you agree to use our platform responsibly and in accordance with these terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. You may not attempt to gain unauthorized access to any part of our services, other user accounts, or any systems or networks connected to our services.
When interacting with other users or our support team, you agree to maintain respectful and appropriate communication. Harassment, discriminatory language, or any form of inappropriate behavior will not be tolerated and may result in account suspension or termination.
You are responsible for ensuring that any information you provide to us is accurate, current, and complete. You agree to notify us promptly of any changes to your personal information or health status that may affect your use of our services.
Health and Safety Disclaimers
CalmZone services are designed to provide general wellness information and guidance. Our recommendations are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with qualified healthcare professionals before beginning any exercise program or making significant lifestyle changes.
You acknowledge that participation in physical activities carries inherent risks, and you assume all responsibility for your safety and well-being while following our recommendations. You should discontinue any activity immediately if you experience discomfort, difficulty, or adverse effects.
If you have any pre-existing health conditions, injuries, or concerns, we strongly recommend obtaining clearance from your healthcare provider before participating in our wellness programs. Our services are not suitable for individuals with certain medical conditions without proper medical supervision.
CalmZone does not provide emergency medical services. If you experience a medical emergency, please contact emergency services immediately rather than using our platform for assistance.
Payment Terms and Billing
Our services are offered through various subscription plans with different pricing and billing cycles. By subscribing to any of our paid services, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise specified.
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. You authorize us to charge your designated payment method for all applicable fees. If your payment method is declined, you remain responsible for any uncollected amounts.
You may cancel your subscription at any time through your account settings or by contacting our customer support team. Cancellations will take effect at the end of your current billing period, and you will continue to have access to services until that time.
We reserve the right to modify our pricing at any time. If we increase the fees for your subscription, we will provide advance notice and give you the opportunity to cancel your subscription before the new fees take effect.
Intellectual Property Rights
All content, materials, and intellectual property on our platform, including but not limited to text, graphics, logos, videos, software, and wellness programs, are owned by CalmZone or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from our platform without our express written permission.
Any feedback, suggestions, or ideas you provide to us regarding our services become our property, and we may use them to improve our offerings without any obligation to compensate you.
You retain ownership of any personal information or content you provide to us, but you grant us a license to use, store, and process this information as necessary to provide our services and as described in our Privacy Policy.
Privacy and Data Protection
Your privacy is important to us, and we are committed to protecting your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure.
You have certain rights regarding your personal information, including the right to access, update, or delete your data. For more detailed information about our privacy practices and your rights, please review our complete Privacy Policy.
We may use aggregated and anonymized data for research, analytics, and service improvement purposes. This anonymized data does not identify individual users and helps us enhance our services for the entire community.
Service Availability and Modifications
We strive to provide reliable and consistent access to our services, but we cannot guarantee that our services will be available at all times or free from interruptions. We may experience downtime for maintenance, updates, or unforeseen technical issues.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also impose limits on certain features or restrict access to parts of our services without notice or liability.
We continuously work to improve our services and may update features, add new functionality, or change the user interface based on user feedback and technological advances. These changes are designed to enhance your experience and provide better value.
If we discontinue a service that you have paid for, we will provide reasonable advance notice and may offer alternative services or partial refunds at our discretion.
Limitation of Liability
To the fullest extent permitted by law, CalmZone and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided. Our services are provided on an "as is" and "as available" basis without warranties of any kind.
You acknowledge that you use our services at your own risk and that your sole remedy for any dissatisfaction with our services is to discontinue using them. We shall not be liable for any damages resulting from your reliance on information or recommendations provided through our services.
In jurisdictions where liability limitations are not permitted, our liability shall be limited to the maximum extent allowed by law, but in no event shall exceed the amount you paid for our services during the twelve months preceding the claim.
Termination
Either party may terminate this agreement at any time. You may terminate your account by canceling your subscription or by contacting our customer support team. We may terminate or suspend your account if you violate these terms or engage in inappropriate behavior.
Upon termination, your access to our services will cease immediately, but these terms will continue to apply to any prior use of our services. You will remain liable for any outstanding fees or obligations incurred before termination.
We may retain certain information after termination as required by law, for legitimate business purposes, or to resolve disputes. Any provisions of these terms that by their nature should survive termination will continue to apply.
Contact Information
If you have any questions about these Terms of Service or need assistance with our services, please contact us through the contact form on our website or by email. We are committed to addressing your concerns promptly and professionally.
Our customer support team is available to help you understand these terms and resolve any issues you may encounter while using our services. We value your feedback and suggestions for improving our platform.
For legal notices or formal communications regarding these terms, please use the contact information provided on our website. We will respond to inquiries within a reasonable timeframe, typically within business days.